Overview: In-Person Training Materials for Presenter & Learner

This live presentation pack was created to organize training into a visually appealling and easily understandable way. The slide deck that will be used during a live session presents broader concepts for the audience that is then filled in with detail in the employee handbook. The two documents are organized so that the learner can read detailed information in the handbook as the presenter moves through the presentation. This project was done for the Municipal Theater in St. Louis, MO.

Target Audience: New and returning employees of the Lexus VIP lot at the MUNY

Scope of Work: Instructional design, visual storytelling, scriptwriting, information organization, and  graphic design.

• Adobe Express

• Adobe XD

• Adobe Illustrator

• Adobe InDesign

The Problem

The MUNY is the oldest and largest outdoor theater in the United States, accommodating 11,000 patrons during nightly performances. The MUNY produces seven broadway-caliber shows during the Summer season and hires approximately 900 seasonal employees. Due to the large number of employees hired for the season, and staff turnover, there was a need to create and revise materials to help make the training more consistent. This will allow the MUNY to make more-efficient use of the 2-hour in-person training allotment that they have for pre-season training.

The Solution

To make the training more consistent and modernized, I created a visual slide deck and reorganized the employee handbook to serve as a learning aid during presentation.

My Process

The previous employee handbook was outdated and disorganized with a lot of redundancies. I met with the supervisor (SME) to discuss training goals, understand the flow of the training, and the job that these employees were going to be performing. Once I had a good understanding of their goals, I was able to sort a 26 page document and re-organize it into a more-concise employee handbook. Once the handbook was reorganized, I was able to create a visual presentation deck that summarized and visually organized the information in a way that is accessible.

Results and Takeaways

This project served as a valuable experience in designing a learning experience that was designed for a live audience. This could have easily been adapted to an online format as much of the work was organizing technical information and organizing the information in a compelling visual format.

One challenge of this project was internalizing and reducing redundancies in the technical information. I was able to overcome this by working systematically to tag various information as I read through the handbook and then organize it by job responsibilities. From there I edited content for redundancies until we had a concise, informative product.